1. Introduction & Onboarding Pre-Requisites
1.1 Biometric & Identity Verification (KYC)
To access the diaspora and premium local project queues, Providers must successfully pass the BuildCrex multi-tier vetting matrix:
- Identity Lock: Submission of a valid government-issued ID (NIN, Driver's License, or International Passport) matched dynamically with a live biometric facial scan.
- Financial Routing: Provision of a valid Bank Verification Number (BVN) linked to a commercial bank account in the exact name of the registered professional or incorporated entity.
- Skill Substantiation: Upload of verifiable past project portfolios and, where applicable, trade certifications or COREN registration.
2. Performance Standards & Geo-Fenced Telemetry
BuildCrex guarantees payment to Providers via Escrow; in exchange, Providers must guarantee absolute transparency.
2.1 Geo-Fenced Progress Logging
All daily progress updates must be submitted via the BuildCrex field application. The app enforces geo-fenced tracking, meaning progress photos and status logs can only be uploaded if the Provider's mobile device is physically located within the GPS boundary of the active construction site. Remote, spoofed, or gallery-uploaded images are prohibited and will result in milestone rejection.
2.2 Timeline Adherence
Providers must commit to the timeline specified in their accepted bid. Unexcused delays exceeding 15% of the allocated phase time will trigger an automatic client notification and may result in partial deduction of the milestone payout, pending dispute review.
3. Material Integrity & Quality Assurance
3.1 The Project DNA Ledger & AI Price Audits
Providers are strictly forbidden from substituting quoted, high-grade materials for substandard alternatives. When utilizing client escrow funds for material procurement, Providers must:
- Upload verifiable supplier receipts for scanning by the BuildCrex AI Price Audit engine.
- Log material batch numbers into the Project DNA Ledger for permanent structural traceability.
4. Financial Conduct & Zero-Tolerance Policies
4.1 Escrow Payout Mechanics
Providers must never commence physical work until the Client has fully funded the specific milestone into the BuildCrex Escrow Vault. Upon completion, the Client has exactly 48 business hours to inspect the geo-verified proof. Once approved (or deemed approved by waiver), funds are dispatched directly to the Provider's digital wallet.
4.2 Non-Circumvention Enforcement
In alignment with Section 1.3 of our Master Legal Policies, soliciting direct, off-platform payments from a Client matched via BuildCrex is strictly prohibited. Providers found circumventing the platform's escrow system will permanently lose their "Verified" status, forfeit any active wallet balances, and face liquidated damages.
5. Strike System & Account Termination
BuildCrex operates a "Three-Strike" quality control mechanism for minor infractions (e.g., missed updates, poor communication). However, "Zero-Tolerance" offenses will result in immediate, permanent platform expulsion.
Zero-Tolerance offenses include:
- Falsifying site progress or utilizing GPS-spoofing software.
- Colluding with suppliers to inflate material receipts.
- Harassing, threatening, or attempting to extort a Client.
- Abandoning a funded milestone without cause.